When we ask ASC physicians and administrators around the country about their biggest anesthesia service pain points, the most frequent answer we hear is: scheduling.
Sometimes physicians want to add another case to their schedule or move a procedure to a different time, and they can’t because the anesthesia provider can’t or won’t accommodate the change. Or more seriously, an anesthesia provider cancels at the last minute – due to another surgery or other circumstances outside an ASC’s control – and the center has to scramble to find coverage. Often, they aren’t able to find a day-of-service replacement from hospital-based anesthesia groups or locum tenens providers.
If you have recurring cancellations at your center, you are likely experiencing negative effects on your finances, operational efficiency, and reputation due to:
- Inefficiently managed resources, as administrators and physicians are forced to spend time rescheduling cases and reconfiguring calendars
- Long waiting lists, as more patients are added to the backlog
- Decreases in patient satisfaction, as they cope with the frustration of delayed or cancelled procedures
- Declines in staff morale, as they manage patients’ frustration and constantly changing schedules
Anesthesia is a critical component of your overall patient experience. Providers are responsible for everything from communicating what to expect and how to prepare before surgery, to answering questions and developing a post-op pain management plan.
Your ASC needs a robust network of anesthesia providers who share this patient-centered mindset. As you grow case volume, add physicians, or expand into new techniques and procedures, it becomes more important than ever to work with providers who have exceptional reliability, flexibility, and professionalism.
CarePlus offers ASCs access to an extensive national database with more than 50,000 anesthesia providers. It is searchable by skillset and scheduling preferences, allowing your center to add anesthesia hours or days as needed. We provide guaranteed coverage; we have never missed a day of service, and we ensure that our providers will adjust to your surgery schedules.
Interested in learning more about CarePlus? Get in touch with a member of our team.