For 2021 ninety eight percent of our patients rated their anesthesia experience as very good or excellent.
As an anesthesia management partner to our clients, we hold ourselves to the highest standards and regularly solicit feedback, so we continue to evolve to meet – and exceed – expectations.
Our survey asks three simple questions of our patients. Here are the results:
How do you rate your overall experience at the surgery center?
With COVID-19 hospitalizations on the rise again, several elective surgeries have been postponed or canceled recently. We work with surgery centers to reduce cancellations. Patients are less stressed when outpatient elective procedures are available. To protect patients, surgeons, and employees, we work with the surgery center partners to follow strict guidelines. In addition, a welcoming and professional environment always contributes to greater patient satisfaction. Ninety eight percent of our patients rated their overall experience as very good or excellent.
How do you rate your overall experience from an anesthesia perspective?
In terms of patient care, putting the best providers in the right ASC makes all the difference. A provider who genuinely cares about each patient and is backed up by skills, credentials, and personality is crucial to a positive patient result. We focus our efforts on genuinely understanding our clients operation, how their practices are functioning, and uncovering opportunities that contribute to a greater patient satisfaction. Ninety eight percent of our patients rated their overall anesthesia experience as very good or excellent.
Will you recommend this surgery center to a friend and family if they have a need?
Our combined guaranteed coverage and post-operative patient follow-up have been instrumental in giving patients the confidence and comfort to utilize our client’s facilities. One hundred percent of our patients reported they would recommend our client’s facilities to a friend or family member.